What to Look for in a Water Damage Company in Conyers, Georgia

It’s not often that a homeowner finds themselves needing to hire a water damage restoration company in Conyers, GA. Therefore, many people don’t know where to turn when disaster strikes. While a quick internet search for a “water damage company near me” is a great place to start. There’s much more to choosing a contractor than simply hiring the first company that pops up.

Homeowners in the Conyers area should take special care to hire an honest and professional company with proven experience. They can do so by looking for the following items when vetting their options.

Choose Someone Local

First and foremost, it’s important to choose a company that is local to Conyers, GA. Though there are several national corporations that may serve the area when disasters hit, they often aren’t as reliable. To avoid storm chasers, customers should choose a company that has a local office and is part of the community. 

Local contractors are far less likely to take off with a customer’s money before the job is finished, and homeowners cans trust that they have experience with the unique challenges faced in the area. 

Ask for Credible References

After a homeowner has narrowed down their options to local companies, they should request credible references. Certainly, Google reviews and Yelp are great places to start, but they may not tell the full story. Instead, homeowners should seek out more credible references.

Oftentimes, a professional restoration company will have a list of references that customers can request. These references can provide more information on their experience and the quality of work done by the company. If a company can’t provide a list of references, it’s best to remove them from the list. 

Check for Full-Service Solutions

Water damage restoration is about so much more than just cleaning up water. It also involves content cleaning, disinfecting, reconstruction, and so much more. If a company doesn’t offer full-service solutions, a homeowner may be forced to hire multiple contractors. 

Not only does this make the project more expensive, but it also makes it more complicated and time-consuming. Customers will have to juggle communication with multiple teams in order to make sure that the job gets done right. A full-service contractor can make this process much simpler and more efficient. 

Verify License and Insurance

Homeowners searching for a “water damage company" should also make sure that they are only working with professionals with the proper licensing and insurance. Though the state of Georgia doesn’t require a license for water damage services, the company must be licensed to perform contractor work, such as rebuilding and repairs. 

In addition, they should have both general liability insurance and workers’ compensation insurance. This protects homeowners from added expenses in the event that something is damaged or a contractor gets injured. It’s crucial that homeowners request proof of insurance and see that it is up-to-date rather than simply taking the company’s word for it.

Ensure the Use of Specialized Equipment

One of the biggest reasons that homeowners hire a contractor is because they don’t have access to the right tools. That’s’ why it is so important that customers take the time to ask about the equipment that will be used in their restoration.

Any reputable company will know the importance of using infrared cameras, moisture meters, heavy-duty pumps, wet/dry vacuums, and more. If content cleaning is required, homeowners should also ask the Conyers company about ultrasonic cleaning and freeze-drying technology. Homeowners should never employ a company that doesn’t have access to safe and suitable equipment.

Find out About Certified Expertise

Finally, it is recommended that homeowners take the time to ask the contractors about their certifications. After all, there is a major difference between a crew that claims to be experts and a company that has the training and certificates to prove it. Each certificate that a contractor acquires serves as evidence of their training and expertise. 

However, it’s important that the certificates match the services needed. For example, a company that is only certified in fire damage restoration may not be the right team for a water damage restoration job. The two are entirely different and require unique skills and best practices.

Contact a Conyers Water Damage Company for More Information

Customers in the Conyers area don’t have to keep searching the internet for a “water damage company” The Homestar Group has been serving the area with professional water damage restoration services for more than a decade. 

To learn more about how they can help, homeowners should call and speak with a representative. Customers can also call to request assistance any time of day or night because they offer 24/7 emergency services.

Request assistance by calling (470) 837-5328 or submitting our online form.